A new report by ticketing platform TicketSwap has revealed that many people have been put off from buying second-hand tickets to events and festivals as a result of touters.
The study, conducted in January 2023 across a pool of 1,999 people, showed that nine out of 10 people believe the ticketing industry should be made safer, while 87% of those surveyed said ticket prices should be capped for resale.
A further 60% of those surveyed said that they believe dynamic pricing – a…